A WhatsApp assistant that answers and takes bookings
It answers the usual questions using your real information, and books when booking is what is needed. At eleven at night too, while you are working.
The problem
WhatsApp brings hours, prices, where to park, whether there is room on Saturday. Always the same ones. You answer late in the evening, when whoever wrote has already sorted it out elsewhere.
Worth considering if today
- The same questions keep arriving on WhatsApp
- You answer late at night, when the sender has already sorted it elsewhere
- Bookings taken in chat get rewritten by hand somewhere else
- At night and on closing days nobody answers at all
What is included
Answers from your documents
Price lists, hours and terms become the source. If something is not written down, the assistant does not invent it: it says so and hands over to you.
Booking inside the chat
The appointment gets made in the conversation, without sending the client to another site to start over.
A handover to you
When the question goes off script, the assistant stops and brings you in.
A log of the questions
You see what people actually ask, and understand what the site is missing.
A tone you set
How it speaks, how formal it is, and the things it must never say.
What changes
Whoever writes at eleven at night has the answer at eleven at night. In the morning you only read the messages that needed you.
See it working
Open, navigable demos, not screenshots. They are demonstration projects: no client was invented to fill this page.
Phases and timing
- Gathering3-4 days
We put together price lists, hours, terms and the real questions you already get.
- Build and testing5-7 days
The assistant takes shape and you test it before any client does.
- Supervised opening3-4 days
It goes live while you read everything, and we correct it where it gets things wrong.
In totalTwo weeks, including the time to gather the right information.
Practical details
What is not included, what it connects to and the frequent questions: the part worth reading before asking for a quote, opened with one tap.
What is not included
- Price negotiations and commercial exceptions, which stay yours
- Handling complaints
What it connects to
- WhatsApp Business
- Google Calendar
- Your own inbox
- Google Sheets
- The site you already have
Frequent questions
Does it answer on its own at night?
Yes. That is the main reason it exists.
What if it makes something up?
It answers only from what you gave it, and when it cannot find the answer it says so and hands over. For the first weeks you read everything, so we can see together where it needs adjusting.
What does it cost to keep running?
There are WhatsApp Business messaging costs and little else. We put the numbers in writing before starting.
Will the client realise it is not me?
Yes, and it should be said. The assistant introduces itself for what it is, which is also why the handover to you has to work properly.
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Want this one, with your name on it?
A twenty-minute call and I'll tell you whether it makes sense for you, what I'd build and what it costs. You know the price before we start.