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Management system for beauty centres and spas

A diary per therapist and per cabin, packages that deduct themselves and reminders that shrink the gaps. The whole day fits in one screen.

The problem

The diary says who is booked but not in which cabin, and there is only one cabin with the pressotherapy machine. Prepaid packages live on paper cards, and when a client disputes her remaining sessions, the firmer voice wins. Cancellations arrive an hour before and the gap stays.

Worth considering if today

What is included

What changes

The day opens with one glance instead of three phone calls, packages are no longer argued over, and cancellation gaps get filled because you know in time.

The nearest proof

This one does not have a public demo of its own yet, and I would rather say so. Below are the projects that demonstrate the parts it is made of: if a back office handles a diary, stock and products, the same back office can handle another diary and another stock. Look at those and judge from them.

Phases and timing

  1. Services, cabins and rules1 week

    Price list, the real duration of treatments, which cabins serve what, and the deposit and cancellation rules.

  2. Diary and packages3-4 weeks

    Bookings, package balances and client files. Tried with the team while the centre is closed.

  3. Online and reminders2 weeks

    Booking from the site and Instagram, the deposits and the reminders.

In total5 to 8 weeks, depending on how many therapists and whether there is a product retail side to connect.

Practical details

What is not included, what it connects to and the frequent questions: the part worth reading before asking for a quote, opened with one tap.

What is not included

  • The till hardware, if it is not already there: I connect to the most common POS systems
  • Marketing campaigns: the system prepares the lists, the communication stays with you or your social manager

What it connects to

  • Stripe or PayPal for deposits
  • WhatsApp Business
  • Instagram and Google Business Profile
  • Fatture in Cloud
  • Mailchimp or Brevo
  • Your POS

Frequent questions

Will clients really book online?

A part of them yes, immediately, from the link in bio. The phone does not disappear: it quiets down. And every online booking is one less call during a treatment.

Won't the deposit scare clients away?

New clients accept it more than feared, and for regulars it can be switched off. You decide the rule, the system applies it without arguments.

Where do the therapists' private notes live?

In the client file, visible only to the centre, with allergies highlighted. This is sensitive data and it is treated as such.

Is it worth it with two cabins?

If you work alone and your diary holds, no, and I will tell you so upfront. It pays off when cabins, therapists and packages together exceed what paper can hold.

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Want this one, with your name on it?

A twenty-minute call and I'll tell you whether it makes sense for you, what I'd build and what it costs. You know the price before we start.

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