Management system for hotels and B&Bs (PMS)
Rooms, portal bookings and housekeeping in one system, with the guest registration filed on time. The front desk stops copying things over.
The problem
Bookings come from Booking.com, the phone and the website, and land on a planning board that has to be updated by hand on every channel: overbooking is always one oversight away. Housekeeping is coordinated by voice, and every evening someone copies guests' documents over for the police registry.
Worth considering if today
- The room planning is updated by hand on every portal
- The guest registration is filled in by copying documents in the evening
- Housekeeping runs by voice and nobody knows which rooms are ready
- The price is the same in February and in mid August
What is included
Planning and channel manager
Booking, Expedia and your own site read the same availability. One booking closes the room everywhere, in the same instant.
Direct booking from your site
The booking engine on your own domain, commission-free: whoever already knows you books with you.
Check-in and guest registry
The document is captured on arrival and the police notification goes out on time, with no evening copying.
Housekeeping
Every floor knows which rooms to do and in what order, from a phone. Ready rooms are visible from the front desk.
Seasonal rates
Prices per period and per channel, and the numbers that matter at day's end: occupancy and average revenue per room.
What changes
Overbooking stops being a daily fear, nobody copies documents in the evening, and the website goes back to bringing commission-free bookings.
The nearest proof
This one does not have a public demo of its own yet, and I would rather say so. Below are the projects that demonstrate the parts it is made of: if a back office handles a diary, stock and products, the same back office can handle another diary and another stock. Look at those and judge from them.
WebsitesOpen demo ↗Calabria EscapesTravel portal for Calabria: an animated scroll homepage (GSAP + Lenis), stay listings with search, filters and Airbnb-style booking, flight search, deals, and an admin dashboard to manage stays, bookings, and offers.- WebsitesOpen demo ↗BUSS TRAVELLanding page for a scheduled coach and tour operator: animated map of the European connections, hubs, corridors and booking up front.
Phases and timing
- Rooms, channels and rates1-2 weeks
The room inventory, the active portals and the rate rules you actually work with.
- Planning and portals4-6 weeks
The planning board, the portal connections and direct booking. Run in parallel with the current method.
- Check-in and housekeeping2-3 weeks
Guest registry, housekeeping and the end-of-day reports.
In total8 to 12 weeks, depending on the connected portals and the size of the property.
Practical details
What is not included, what it connects to and the frequent questions: the part worth reading before asking for a quote, opened with one tap.
What is not included
- Electronic locks, if they are not already there: I connect to the most common ones, I do not supply them
- The website content and photos: the booking engine lives inside the site you have, or one we build as a separate project
What it connects to
- Booking, Expedia and Airbnb
- The police guest registry (ALLOGGIATI WEB)
- Online payments and POS
- Electronic invoicing and your accounting
- The most common electronic locks
- TripAdvisor and Google for reviews
Frequent questions
Does it handle the tourist tax?
Yes, with your municipality's exemptions, and at the end of the period the count for the payment is already done.
What if a portal changes something?
The connection goes through the portals' official channels, which are built to last. If one changes the rules, the connector gets updated, not your way of working.
I run a six-room B&B, is this too much?
It may be, and I will tell you so upfront: under ten rooms a channel manager and a simple planning board are often enough. The full system pays off when housekeeping, a restaurant or several people at the desk come into play.
Where do phone bookings go?
Into the planning like all the others: the front desk enters them in thirty seconds, and they close availability on the portals like any other.
Related solutions
- WebsitesHas a demo
Site for tour operators and hospitality
Itineraries, departures, places left and an enquiry that arrives in writing instead of by voice.
- WebsitesHas a demo
A multilingual site that gets found outside Italy too
Two or three real languages, each with its own address, written to be read rather than run through a translator.
- AI automationHas a demo
A WhatsApp assistant that answers and takes bookings
It answers the usual questions using your real information, and books when booking is what is needed. At eleven at night too, while you are working.
Want this one, with your name on it?
A twenty-minute call and I'll tell you whether it makes sense for you, what I'd build and what it costs. You know the price before we start.