Payment reminders that go out on their own
Overdue invoices get chased at the right moment, in the tone you choose, without you opening the ledger.
The problem
Chasing is the job you put off. Writing it annoys you, so you wait, and the longer you wait the more awkward it gets to write. Meanwhile that money is yours and it is sitting in someone else's account.
Worth considering if today
- Chasing is the job you put off every week
- You do not know off the top of your head which invoices are overdue
- By the time you write, too much time has passed to do it lightly
- Some clients have paid late for years and nobody ever mentioned it
What is included
Reading the ledger
Every morning the system looks at what is overdue and by how many days, without you opening anything.
A sequence over time
A gentle nudge, then a firm one, then a formal one. You decide the words for each.
A stop on payment
As soon as the payment shows up the sequence halts itself and the wrong message never goes out.
An exclusion list
Clients you want to handle by hand receive nothing automatically.
A weekly summary
One email on Monday with what is still open and for how long.
What changes
Delays get shorter because the reminder goes out on the right day instead of three weeks later. And you are not the one writing it.
See it working
Open, navigable demos, not screenshots. They are demonstration projects: no client was invented to fill this page.
Phases and timing
- The ledger1-2 days
We look at where the data lives and what state it is in.
- Sequence and copy2 days
We write the three messages together, and the rules that trigger them.
- Launch1-2 days
It starts on a small group of clients, then on everyone.
In totalOne week, if the ledger is already in order.
Practical details
What is not included, what it connects to and the frequent questions: the part worth reading before asking for a quote, opened with one tap.
What is not included
- Legal debt collection and reminders with legal standing
- Issuing the invoices
What it connects to
- Your back office or invoicing software
- Google Sheets
- Gmail or Outlook
- Stripe, if you take payment online
- Google Calendar
Frequent questions
Could it write to someone who already paid?
That is the first check it makes: if the payment shows up, the message does not go out.
Can I read what gets sent first?
Yes. It can run in draft mode with your approval on every send, or you can let the first two steps go by themselves and keep the third by hand.
Does it work with my back office?
It depends what that exposes. I check before quoting, and if it cannot be connected we work from a periodic export.
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The place that tells how what you make comes about, and where a distributor understands who they are dealing with before they even write to you.
Want this one, with your name on it?
A twenty-minute call and I'll tell you whether it makes sense for you, what I'd build and what it costs. You know the price before we start.